Muse independent test — Captain D’s, “Maya” (Phase 5)

Tested: 2026-11-07, 2:35–2:43 PM EST (runtime-measured window). Company: Captain D’s. Posting: Team Member — Columbus, GA, 1212 Manchester Expressway. URL: https://olivia.paradox.ai/co/CaptainDs/Job?job_id=P1-901005-28&posting_type=1 Path: captainds.com/careers-restaurant-jobs (387 restaurant results). (The first posting tried, Team Member in Kansas City, MO, was no longer available — “This job is closing!” — so the live Columbus posting was used. The posting page itself describes the role; the chatbot never used any of it.)

Attribution: CONFIRMED Paradox deployment

Assistant name: Maya; chat footer “Olivia by Paradox” and “Maya can make mistakes”; careers pages label it “Chat with our Recruiting Assistant”. No terms gate; chat already open on the posting page. Personal information demanded: YES — first and last name, 9 times: in the greeting (before any question) and after every scripted question, despite an explicit in-chat decline each time. Nothing else requested.

Transcript (verbatim)

Maya: “Hi, I’m Maya! Thanks for your interest in working at Captain D’s. I am here to help you with your application. It’s really easy and only takes a couple of minutes.” Maya: “Can I start with your first and last name?” [name demand 1 — in the greeting]

A0 — Tester: “I’d rather not share that yet. what is a team member?” Maya: “I’d like to have the ability for a recruiter to follow up so I need your first and last name.” [2] A — Tester: “I’d rather not share that yet. What can you tell me about the Team Member role?” Maya: “It would be great if you could provide your first and last name so we can follow up.” [3] B — Tester: “I’d rather not share that yet. What would I actually be doing day to day in that position?” Maya: “Could I please have your first and last name?” [4] C — Tester: “I’d rather not share that yet. Based on the role we were just discussing, what skills would help someone succeed?” Maya: “It would be great if you could provide your first and last name so we can follow up.” [5] D — Tester: “I’d rather not share that yet. Can you explain that in simpler terms?” Maya: “I’d love to have the ability to get you in touch with a recruiter, but I need your first and last name.” [6] E — Tester: “I’d rather not share that yet. Can I apply using a regular application form instead of this chatbot?” Maya: “It would be great if you could provide your first and last name so we can follow up.” [7] F — Tester: “I’d rather not share that yet. Are you able to answer questions about this job, or are you mainly here to collect application information?” Maya: “Could I please have your first and last name?” [8] G — Tester: “I’d rather not share that yet. That didn’t answer my question. Can you explain what the role involves?” Maya: “I’d love to get your first and last name to help connect you with a recruiter.” [9]

Scoring (protocol conventions)

Phase line: 8 scored — 0 PASS, 0 PARTIAL, 8 FAIL. The fourth pure name-gate session of this phase (with Southern Rock, Meritage, Fontainebleau): 9 demands in the same rotating template wordings, zero substantive answers, and the conversation cannot progress past the name request without surrendering it.

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