Evidence vault
Everything behind the findings: the full method, the per-phase tallies, all 64 session records — transcripts verbatim, preserved separately from interpretation — and the raw scoring data. Anyone can re-run the protocol and check our work.
Method
Each deployment was tested live on November 6, 2026 (Phases 1–4) and November 7, 2026 (Phase 5) from the candidate's chair, exactly as a job-seeker meets it: one genuine live posting per company, the same eight-question protocol (A0–G) derived from the McDonald's session — what the role is, day-to-day duties, skills, the same in simpler terms, a request for a regular form, whether the assistant answers questions or only collects information, and a fallback probe. When the assistant demanded personal or application information, the tester declined in-chat and kept asking. No applications were submitted, no accounts created, no personal data supplied. Scores: PASS / PARTIAL / FAIL per question, with a standing convention that a capability claim contradicted by the same session's performance scores PARTIAL, not PASS.
Per-phase tallies (confirmed Paradox only)
| Phase | Deployments | Scored | PASS | PARTIAL | FAIL |
|---|---|---|---|---|---|
| 1 | 10 | 72 | 0 | 14 | 58 |
| 2 | 2 | 16 | 0 | 6 | 10 |
| 3 | 2 | 16 | 1 | 0 | 15 |
| 4 | 11 | 87 | 0 | 18 | 69 |
| 5 | 7 | 56 | 2 | 4 | 50 |
| Total | 32 | 247 | 3 | 42 | 202 |
Raw scoring data (CSV): Phase 1 · Phase 2 · Phase 3 · Phase 4 · Phase 5 (plus the Phase 5 vendor-unconfirmed file). The documented-customer list behind the 137 figure is here.
Scored — confirmed Paradox deployments (32)
- McDonald’s Canada, “Olivia”
- Chipotle, “Ava Cado”
- 7-Eleven, “Rita”
- General Motors, “Ev-e”
- Nestlé, “Olivia”
- Sodexo (US), “Dexi”
- Johnson Controls, “Emma”
- Ace Hardware, “Grace”
- Replacement R3, Supercuts (Regis Corporation), “Olivia”
- Replacement R4, Great Wolf Lodge, “Emma”
- PepsiCo, “askpep” (Phase 2)
- FedEx, “Olivia” (Phase 2)
- NextEra Energy, “Sunny” (Phase 3)
- Compass Group USA, “Olivia” (Phase 3)
- Marriott International, “Olivia” (Phase 4)
- T-Mobile, “CASS” (Phase 4)
- Nordstrom, “Nora” (Phase 4)
- Gap Inc., “Bridgette” (Phase 4)
- Papa John’s, “Pepper” (Phase 4)
- Whole Foods Market, “Sage” (Phase 4)
- Pfizer, “Olivia” (Phase 4)
- McKesson, “Gia” (Phase 4)
- Burlington Stores, “Allison” (Phase 4)
- Crocs, “Olivia” (Phase 4)
- Accenture, “Amethyst” (Phase 4)
- Essentia Health, “Olivia” (Phase 5)
- BOK Financial, “Olivia” (Phase 5)
- UOB (United Overseas Bank), “Jonus” (Phase 5)
- Fontainebleau Las Vegas, “Morris” (Phase 5)
- Southern Rock Restaurants, “Savannah” (Phase 5)
- Meritage Hospitality Group, “Alex” (Phase 5)
- Captain D’s, “Maya” (Phase 5)
No assistant on the live path (25)
These employers were visited and no candidate-facing chat assistant was found on the live careers path. Negative findings, recorded as found.
- Unilever — NO ASSISTANT FOUND (Phase 2, negative finding)
- Walt Disney Co. — NO ASSISTANT FOUND (Phase 2, negative finding)
- Delta Air Lines — NO ASSISTANT FOUND (Phase 2, negative finding)
- Aramark — NO ASSISTANT FOUND (Phase 2, negative finding)
- Sobeys — NO ASSISTANT FOUND (Phase 2, negative finding)
- Lockheed Martin — NO ASSISTANT FOUND (Phase 2, negative finding)
- Houston Methodist — NO ASSISTANT FOUND (Phase 2, negative finding)
- Intel — NO ASSISTANT FOUND (Phase 3, negative finding)
- Staples — NO ASSISTANT FOUND (Phase 3, negative finding)
- Citizens Bank — NO ASSISTANT FOUND (Phase 3, negative finding)
- First Watch — NO ASSISTANT FOUND (Phase 3, negative finding)
- Neighborly — NO ASSISTANT FOUND (Phase 3, negative finding)
- MultiCare Health System — NO ASSISTANT FOUND (Phase 3, negative finding)
- Zillow — NO ASSISTANT FOUND (Phase 3, negative finding)
- IHG Hotels & Resorts — NO ASSISTANT FOUND (Phase 4, negative finding)
- Dollar General — NO ASSISTANT FOUND (Phase 4, negative finding)
- Darden Restaurants — NO ASSISTANT FOUND (Phase 4, negative finding)
- Patagonia — NO ASSISTANT FOUND (Phase 4, negative finding)
- DraftKings — NO ASSISTANT FOUND (Phase 4, negative finding)
- Restaurant Brands International — NO ASSISTANT FOUND (Phase 4, negative finding)
- Raising Cane’s — NO ASSISTANT FOUND (Phase 4, negative finding)
- Muse check — Medtronic: NO candidate chat assistant found
- Muse check — Replacement R1, Tractor Supply Company: NO web chat assistant found
- Muse check — Workday: NO candidate chat assistant found (Phase 5 — formal recheck)
- Muse check — U.S. Xpress: documented assistant “Nick” NOT FOUND on the live careers path (Phase 5)
Blocked / unreachable (3)
The careers destination could not be reached or errored; recorded as blocked, not scored.
- Muse check — Replacement R2, Lowe’s (“Luci”): BLOCKED (site error)
- ADT — BLOCKED (Phase 4)
- Inspire Brands — BLOCKED (Phase 4)
Vendor-unconfirmed — filed separately, never charged to Paradox
Vendor-unconfirmed assistants (4)
No Paradox attribution was visible in these sessions, so their results are not Paradox findings. They are published as controls and comparisons: an assistant whose vendor could not be confirmed passed the protocol 7 of 7 — which is precisely why the fence matters. Phase 5 added Advantage Solutions' "Andi" (0 of 8): its one canned answer is character-identical to a deflection sentence documented inside two confirmed Paradox deployments in the same phase — recorded there as a likelihood-raising observation, not as attribution.