Muse independent test — Citizens Bank — NO ASSISTANT FOUND (Phase 3, negative finding)

Company / site checked: jobs.citizensbank.com and /search-jobs (130 open positions listed), and a live posting — no chat widget on the careers home, search page, or posting page
Date / time: Friday, November 6, 2026, between 1:13 and 1:42 p.m. EST (America/Toronto), runtime-measured
Assistant: None found — no chat assistant on the careers home, search, a live posting, or the apply flow
Role examined: Citizens Teller, Fayetteville, NY; Job ID 50292; $21+/hour; posting 11/06/2026–11/27/2026
Job posting used: https://jobs.citizensbank.com/job/fayetteville/citizens-teller/288/102943774368
Personal information entered: None. No application submitted, no account created.
Tests: NOT TESTED (no assistant). Recorded as a negative finding, not a conversational failure — the Medtronic pattern from Phase 1.

Session findings (observed, not inferred)

Apply goes to Oracle HCM Cloud — ‘Get started right away by using your email or phone number’, with an Email Address field and an Opt-In Policy checkbox. No chat assistant, no Paradox domain. No email was entered.