Muse independent test — IHG Hotels & Resorts — NO ASSISTANT FOUND (Phase 4, negative finding)
- Company / site checked: careers.ihg.com/en/ (home) and /en/search-and-apply/ (4,841 jobs; the widget area loaded intermittently, blank at times) — no chat widget on home, search, or posting
- Date / time: Friday, November 6, 2026, between 2:12 and 3:20 p.m. EST (America/Toronto), runtime-measured
- Assistant: None found — no chat assistant on the careers home, search, a live posting, or the apply flow
- Role examined: Front Desk Agent (Temporary), Crowne Plaza New York – Times Square, New York, NY, Job ID 171162
- Job posting used: https://careers.ihg.com/en/job-details/?jobref=Front+Desk+Agent+Temporary%7cUS%7c171162#180914
- Personal information entered: None. No application submitted, no account created.
- Tests: NOT TESTED (no assistant). Recorded as a negative finding, not a conversational failure — the Medtronic pattern from Phase 1.
Session findings (observed, not inferred)
- Apply goes to Oracle HCM — an email-authentication application form. No chat assistant, no Paradox.
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